Ox2 Net  – Website Services Agreement

Last Revised: 2020-10-04

PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.**

  1. OVERVIEW

The Universal Terms of Service Agreement sets forth the general terms and conditions of your use of the Site and the Services. This Website Service Agreement (this “Service Agreement”) governs your use of Ox2 Net ’s website and website marketing related services (“Website Services”). Capitalized terms used in this Service Agreement, but not defined, are defined in the Universal Terms of Service Agreement.

  1. DESCRIPTION OF SERVICES
    1. Websites + Marketing. Ox2 Net  Websites + Marketing is a cloud-hosted tool that enables you to design, create, manage and promote your online presence. The various Websites + Marketing Service plans include the following features: designed templates; email marketing; business profile management on Google, Instagram and more; Search Engine Optimization and Ox2 Net  Insight. The actual Services available vary based on your geographic region and the specific service plan purchased. In some geographic markets outside the United States, this product may be referred to as Website Builder.
    2. Arabic Website Builder. Ox2 Net  Arabic Website Builder includes the features of Websites + Marketing and supports both dual language functionality and bidirectional text, including Arabic language.
    3. Ox2 Net  Social. Ox2 Net  Social Services aim to provide you with both a team and the technology to improve your social media presence. The various Ox2 Net  Social Services plans may include the following features: social profile optimization; review responses; custom posts to social media; branded email campaigns; and reporting and insights. The exact features available to you are dependent upon plan purchased.
    4. Digital Marketing Suite. Digital Marketing Suite plans include email marketing features and a dashboard that allows you to connect your business site to various social media platforms, such as Google, Facebook or Instagram, allowing you to post, update profiles, and respond to customer reviews from one place. The plans also include search engine optimization to optimize your site for web searches.
    5. Ox2 Net  Conversations. Ox2 Net  Conversations is a companion app to Websites + Marketing. It allows your website visitors to contact you directly from any page. You receive instant notifications when you receive a message and can reply from anywhere, all from your phone. Through the app you can streamline your website communications and easily view and manage website conversations all in one place.
  2. Account Termination; Limitations
    1. Sample Terms and Conditions. Sample Terms and Conditions are provided for reference purposes only. Use them at your own risk. Ox2 Net  does not guarantee the legality of any phrasing or provisions offered or derived from these descriptions and suggestions. You should consult with an attorney to ensure your terms and conditions are sufficient to meet your needs, appropriate for your jurisdiction and are legally binding on Your customers.
    2. Templates. The individual templates available to you may vary between Websites + Marketing, Website Builder and Arabic Website Builder products and may further vary depending upon Your geographic region. Templates are primarily provided in English.
  3. Your Obligations; Representations and Warranties
    1. You are responsible for ensuring your website conforms to all applicable local, state, federal, and international laws.
    2. Backups. You are solely responsible to save and backup your website and any of your User Content and any and all data or information sent or received using the Website Services.
    3. User Content and Website Content. For all Website Services, Your User Content includes any registered domain names provided by you or registered on behalf of you in connection with the Services. Ox2 Net  is relying on your representation concerning your proper use of all content on any website you create or control.
      1. You represent and warrant that you have all necessary rights, title and interest in User Content, or possess the necessary rights and consents to permit the User Content to be sent or received using the Website Services.
      2. All content you upload into Websites + Marketing Services may be immediately available. User Content may be cached for up to one year and deleting User Content from Websites + Marketing Services does not remove cached versions of the content
      3. By uploading content for your website, you grant Ox2 Net  an unrestricted license to use the content for the purpose of providing the Website Services, and to display screenshots of any website created using Websites + Marketing Services, in marketing materials, or in other manners as determined by Ox2 Net  in its sole and absolute discretion.
    4. Storage and Security. You are responsible for maintaining your website and all of your website content. You will be solely responsible for undertaking measures to: (i) prevent any loss or damage to your website content; (ii) maintain independent archival and backup copies of your website content; and (iii) ensure the security, confidentiality and integrity of all your website content transmitted through or stored on Ox2 Net ‘s servers; and. Ox2 Net ‘s servers and hosting services are not an archive and Ox2 Net  will have no liability for loss, damage or destruction of any of your content.
  4. PROVISIONS SPECIFIC TO WEBSITES + MARKETING SERVICES
    1. Integration with Hosting Platform. The websites created using Websites + Marketing Services are built on and integrated with Ox2 Net ’s hosting platform, and you may not migrate or otherwise transfer any such website to another hosting provider.
    2. Ownership of Websites. Except for User Content, the websites created using Websites + Marketing Services belong to Ox2 Net , and all such websites (including all copies thereof) are subject to copyright, trademark, patent, and other intellectual property laws of the United States and foreign countries. Ox2 Net  grants you an unrestricted license in the website for the duration of your Websites + Marketing Services subscription. Cancellation of your Websites + Marketing Services subscription for any reason terminates your license to the website. You will prevent any unauthorized copying of the websites created using Websitse + Marketing Services. Unless otherwise specifically provided in this Agreement, no right or license under any intellectual property right is granted by this Agreement. Ox2 Net  reserves all rights not expressly granted herein.
    3. Social Media Posts (Over). The social media posts(and any derivative works or enhancements of the same) created using Website + Marketing Services including, but not limited to, all text, fonts, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technology, documentation, and interactive features included with or available through our Services (collectively, the “Service Content”) and all intellectual property rights to the same are owned by Ox2 Net , our licensors, or both. Additionally, all trademarks, service marks, trade names and trade dress that may appear in our Services are owned by Ox2 Net , our licensors, or identified third parties. All Service Content have copyright protection as a collective work under the laws of the United States and other copyright laws and, except for the limited use rights granted to you in this Service Agreement, you shall not acquire any right, title or interest in our Services or any Service Content. You are allowed to display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the Service Content from the different areas of the Website only for non-commercial use, unless otherwise permitted. Any redistribution, retransmission or publication of any copyrighted material is strictly prohibited without the express written permission of the copyright owner. You agree not to use any of our logos or any other proprietary graphic or trademark without our express written consent. Any rights not expressly granted in this Service Agreement are expressly reserved.Ox2 Net  Services are provided for your personal and commercial use except when the Service Content is used to create end products for sale where the lifetime sales of the end product for sale exceeds 400 units. An end product (an “End Product”) for sale can be either a digital design or physical item created using Ox2 Net  Services that you and/or your client intends to sell. You understand and agree that End Products you create using the Service Content must be a unique implementation of the Service Content, significantly different than the original piece of Service Content and require time, effort, and skill to produce. Ox2 Net  may offer certain portions of the Services at no charge and others for a one-time fee, on a subscription basis or under any other lawful pricing structure. In all instances, our Services are not being sold to you; rather, subject to this Service Agreement, and upon your registration for a Membership, you are being granted or purchasing a revocable, non-exclusive, non-transferable and limited license to use our Services. When using the Services, you agree to comply with all applicable federal, state, and local laws including, without limitation, copyright law. You acknowledge that you do not acquire any ownership rights by downloading, installing or printing Service Content.The Services do not support all local languages. If a local language is not supported, then the Service will default to English only. A list of supported languages include: English, Spanish, French, German, Portuguese, Dutch, Danish, Swedish, Finnish, Norwegian, Indonesian and Italian (this list is subject to change). To the extent that the Services are used with a local language (other than English), there may be limitations to certain features or functionality within the Service.We provide the Services including, without limitation, Service Content for educational, entertainment, promotional and/or commercial purposes expressly stated in this Service Agreement. You may not rely on any information and opinions expressed through any of our Services for any other purpose. In all instances, it is your responsibility to evaluate the accuracy, timeliness, completeness, or usefulness of any Service Content. We do not assume any responsibility or liability for any User Content, opinion or other commentary posted on the Website, the Application or any third party website linked to the Website or Application. We further do not make any express or implied warranty or guarantee about the accuracy, copyright compliance, legality, or any other aspect of the Service Content and, under no circumstances will we be liable for any loss or damage caused by your reliance on any Service Content.In many instances, Service Content will include content posted by a third-party or will represent the opinions and judgments of a third-party. You understand that we do not endorse, warrant and are not responsible for the accuracy, timeliness, completeness, or reliability of any opinion, advice, or statement offered through our Services by anyone other than our authorized employees or spokespersons while acting in their official capacities. You further understand and acknowledge that you may be exposed to third party content that may be offensive, indecent, inaccurate, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us with respect thereto.
  5. PROVISIONS SPECIFIC TO WEBSITE BUILDER AND ARABIC WEBSITE BUILDER
    1. Integration with Hosting Platform. The websites created using these Website Builder Services are built on and integrated into a hosting platform provided by Ox2 Net , and any attempt to migrate or otherwise transfer any such website to another hosting provider is a violation of this Agreement.
    2. Ownership of Websites. Except for User Content, the websites created using Website Builder Services belong to Ox2 Net , and all such websites (including all copies thereof) are subject to copyright, trademark, patent, and other intellectual property laws of the United States and foreign countries. Ox2 Net  grants you an unrestricted license in the website for the duration of your Website Builder Services subscription. Cancellation of your Website Builder Services subscription for any reason terminates your license to the website. You will prevent any unauthorized copying of the websites created using Website Builder Services. Unless otherwise specifically provided in this Agreement, no right or license under any intellectual property right is granted by this Agreement. Ox2 Net  reserves all rights not expressly granted herein
  6. STOREFRONT AND APPOINTMENT SERVICES

With Ox2 Net  Websites Services, you have the option to create, manage and maintain an online storefront and/or online appointments, which allows you to:

  1. add, access, manage and maintain a catalog of products and/or services and present said catalog on the Internet through a compiled storefront or appointments listing rendered as a domain (web site) or sub-domain;
  2. engage in the selling of services, physical, and downloadable goods over the Internet;
  3. arrange for the collection of payment related to applicable tax and shipping fees;
  4. collect credit card and personal information for the purpose of conducting transactions;
  5. schedule online appointments and sync calendars from multiple platforms;
  6. perform order management and processing activities; or
  7. generate business reports related to Storefront business activity
  1. Product Catalog. The performance of your website may be impacted at varying number of products depending on potential physical and practical constraints, including, but not limited to, system architecture, system capacity, system load, end-user internet connectivity and end-user computer configurations.
  2. End Customer Payment and Taxes. You are responsible for collecting, and managing all end customer payments. Similarly, you are responsible for the payment of all applicable state, federal or international taxes on products you sell using the Services. It is your responsibility to read, enter into, and agree to all End User License Agreements required for use of your selected Payment Methods and Tax options. Ox2 Net  is not responsible for the accuracy of information obtained through the Payment Method and Tax options. You are responsible for any additional taxes and duties imposed on the transaction. You may be subject to foreign tax obligations by selling to buyers. You are solely responsible for complying with all domestic and foreign tax, shipping, and export laws with respect to the sale of your items to purchasers internationally.
    1. Your use of the Services, including any Customer Content you submit, will comply with these Terms and all applicable local, state, national and international laws, rules and regulations.
    2. You will not collect or harvest (or permit anyone else to collect or harvest) any Customer Content or any non-public or personally identifiable information about any person or entity without their express prior written consent.
    3. You will not use the Services in a manner (as determined by Ox2 Net  in its sole and absolute discretion) that: is illegal, or promotes or encourages illegal activity; promotes, encourages, or engages in the exploitation of children, or any activity related to the proliferation of child sexual abuse material (CSAM); promotes, encourages or engages in terrorism, violence against people, animals, or property; promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking; violates the Ryan Haight Online Pharmacy Consumer Protection Act of 2008 or similar legislation, or promotes, encourages or engages in the sale or distribution of prescription medication without a valid prescription; violates the Fight Online Sex Trafficking Act of 2017 or similar legislation, or promotes or facilitates prostitution and/or sex trafficking; infringes on the intellectual property rights of any other person or entity; violates the privacy or publicity rights of another User or any other person or entity, or breaches any duty of confidentiality that you owe to another User or any other person or entity; interferes with the operation of the Services; contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or contains false or deceptive language, or unsubstantiated or comparative claims, regarding Ox2 Net  or Ox2 Net s Services.
    4. You will not modify or alter any part of the Services or any of its related technologies.
    5. You will not access Ox2 Net  Content or Customer Content through any technology or means other than through the Services, or as Ox2 Net  may designate.
    6. You agree to accept as a risk the loss of any and all of your Customer Content.
    7. You will not: attempt to access or search the Services or Content or download Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by Ox2 Net  MSH Inc. or other generally available third-party web browsers; use the Services or resell Ox2 Net  Content, or any portion thereof, or for the benefit of any third party or in any manner not permitted by these Terms; forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services or Content to send altered, deceptive or false source-identifying information; attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services or Content; collect or store any personally identifiable information from the Services from other users of the Services without their express permission; impersonate or misrepresent your affiliation with any person or entity; or encourage or enable any other individual to do any of the foregoing.

Although we’re not obligated to monitor access to or use of the Services or Content or to review or edit any Content, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements.

WE RESERVE THE RIGHT, BUT ARE NOT OBLIGATED, TO REMOVE OR DISABLE ACCESS TO ANY CONTENT, AT ANY TIME AND WITHOUT NOTICE, IF WE, AT OUR SOLE DISCRETION, CONSIDER ANY CONTENT TO BE OBJECTIONABLE OR IN VIOLATION OF THESE TERMS. WE HAVE THE RIGHT TO INVESTIGATE VIOLATIONS OF THESE TERMS OR CONDUCT THAT AFFECTS THE SERVICES. WE MAY ALSO CONSULT AND COOPERATE WITH LAW ENFORCEMENT AUTHORITIES TO PROSECUTE USERS WHO VIOLATE THE LAW.

  1. Refunds and Cancellations. You can cancel Ox2 Net  Social at any time. However, you must cancel more than 48 hours in advance of your next billing date in order for the cancellation to be effective for that billing period. If you cancel within 48 hours of your billing date, your cancellation will be effective the next billing period and you will not be refunded the cost of that billing period.

Your use of the Digital Marketing Suite is subject to the terms of this Agreement and the following Ox2 Net  product-specific terms of service incorporated herein by reference: (i) Marketing Applications Agreement; (ii) Get Found Service Agreement, and (iii) Email Marketing Service Agreement. Digital Marketing Suite does not include an SSL Certificate or the ability to create and host a website (including Online Store/Online Appointments).

Due to the limited nature of the Digital Marketing Suite offering, the terms and conditions of Ox2 Net ‘s (i) Online Bookkeeping Service Agreement and (ii) Get Found Service Agreement are not applicable.

  1. PROVISIONS SPECIFIC TO OX2 NET  CONVERSATIONS
    1. NOTICE REGARDING TRANSFER OF DATA: USE OF THE OX2 NET  CONVERSATIONS SERVICES REQUIRES THAT PERSONAL DATA BE PROCESSED BY OX2 NET  IN THE UNITED STATES OF AMERICA, WHERE THE COMPUTING SYSTEMS AND INFRASTRUCTURE NECESSARY FOR YOU TO USE THE APP ARE LOCATED. FEATURES AND CAPABILITIES OF THE SERVICES WOULD NOT BE AVAILABLE WITHOUT SUCH PROCESSING OF PERSONAL DATA IN THE UNITED STATES OF AMERICA AND YOU HEREBY EXPRESSLY CONSENT TO THE PROCESSING BY, AND TRANSFER OF PERSONAL DATA TO, OX2 NET  IN THE UNITED STATES OF AMERICA FOR THAT PURPOSE. OX2 NET  PROCESSES SUCH PERSONAL INFORMATION IN COMPLIANCE WITH THE CONTRACTUAL REQUIREMENTS ESTABLISHED WITH YOU IN THIS DOCUMENT.
    2. Apps are Not for Children under 13. All Ox2 Net  Apps, Services and related websites are not intended for children under the age of thirteen (13), so children under the age of thirteen (13) should not use them at any time. Account registration requires a minimum age of thirteen (13). If you are between the ages of thirteen (13) and seventeen (17), your legal guardian will review and agree to these terms. Ox2 Net  does not knowingly collect any information from children under the age of thirteen (13). In the event that Ox2 Net  learns that it has inadvertently gathered personal information from children under the age of thirteen (13), Ox2 Net  will take reasonable measures to promptly delete such information.
    3. Account Registration. Use of the Ox2 Net  Conversations App requires that you create an account (the “Account”). The Account applies to use of the Ox2 Net  Conversations App and related Ox2 Net  Conversations Services. When setting up the Account you may be prompted: (i) to provide a phone number to receive a call or SMS from us so that we may authenticate your Account registration and you acknowledge and agree that we may place, and that your existing phone carrier may charge you for that incoming call or SMS; and (ii) for registration information, which may include your address, name, email address, account password, and a phone number. You hereby consent and to allow Ox2 Net  to: (i) import and store contacts from your device and from third party services through connections enabled by you through the Ox2 Net  Conversations App, and (ii) identify you by the name and phone number provided during registration to third parties with whom you communicate using the Ox2 Net  Conversations App. For Ox2 Net  Accounts, you agree that Ox2 Net  may contact you at the mobile phone number you provide during registration about your Account and/or about setting up an Account. Accounts are for your personal use and may not be sold, transferred or assigned by you to a third party. YOU ACKNOWLEDGE THAT IF YOU DO NOT CONSENT TO MAKE YOUR CONTACTS AVAILABLE TO THE APP, YOUR USE OF THE APP WILL BE LIMITED.
    4. Service Requirements. An underlying wireless phone service is required to use the calling features of the Ox2 Net  Conversations Services. You are solely responsible for procuring, maintaining, and paying for the underlying wireless phone service that will connect calls made with the Services to your phone. Ox2 Net  is not responsible for your underlying phone service, for any calls made or messages sent across telecommunications networks which are not owned by Ox2 Net , or for problems with your underlying wireless phone service, including but not limited to no service, poor reception, and dropped calls. When you use Ox2 Net  Conversations Services to send messages, these messages will not be itemized on your wireless telephone invoice. Additionally, THE OX2 NET  CONVERSATIONS SERVICES CANNOT BE USED FOR 911 OR EMERGENCY CALLING. YOU MUST USE YOUR UNDERLYING PHONE SERVICE FOR 911 OR EMERGENCY CALLING.A data plan or internet connection is required to use most portions of the Ox2 Net  Conversations Services. You are solely responsible for any fees and costs associated with that data plan or internet connection. You acknowledge and agree that your cellular data connection may be used for functionality of the Ox2 Net  Conversations Services and that you are solely responsible for cellular data usage charges which you may incur from use of the Ox2 Net  Conversations Services. Check the terms of your agreement with your carrier to determine if your carrier restricts or imposes fees or charges for VoIP transmissions or terms that would otherwise prohibit your use of the App. You are solely responsible for all fees and charges imposed by carriers and for compliance with your agreement(s) with your wireless carrier. You hereby authorize and grant to Ox2 Net  a license to use, copy, transmit, distribute, store and cache messages and other content sent and received through your account with the Ox2 Net  Conversations Services, to sublicense those rights to its third party providers only for so long as necessary to provide the Ox2 Net  Conversations Services to you, and to disclose the same as required or permitted under applicable law. Ox2 Net  may provide the Services to you directly or through its providers and/or agents.
    5. Third Party Services. You affirm that: (i) you understand that you are also subject to the terms of service of the third party services that you link with the Ox2 Net  Conversations Service, including Facebook’s ToS found here: https://www.facebook.com/terms.php (ii) Ox2 Net  recommends that you review those terms of services associated to every third party service you are using via a plugin, a network connection, or network provider; (iii) You use third party services, third party plugins, and third party software at your own risk.You the user will not hold Ox2 Net  liable for any claim of not knowing what third party services you are using though a third party developers plugin. By accepting this agreement you accept all liability for; (i) Not researching or accurately informing yourself on the third party plugin(s) you are using; (ii) Not researching or accurately informing yourself on the third party service’s terms of service of which you are held accountable to through the use of the third party plugin.You confirm that you understand the Ox2 Net  Conversations Service is capable of accessing information based off the limits of the third party service. Each third party service has different limits as to what information that can be accessed so we recommend that you review their privacy policies. A plugin can only request to access information based on the Ox2 Net  Conversations Services intended purposes. The following is a non-inclusive list disclosure of the Ox2 Net  Conversations Services intended purposes for accessing information from a third party service:
    1. Receiving/sending messages in real time from the plugin/service. Messages can be text, media (images, video, and audio), stickers, emoji’s, or files.
    2. Message sync: Ensuring that the local copy in our database is the same as what’s interfaced by the plugin (the plugin may interface via an online database, or another database that sits on the device (such as the Android SMS-MMS database).
    3. Message pulling: Loading additional messages in from a services database (this includes SMS-MMS databases on the device), as they are requested by the user.
    4. Fetching information shared between all messages: timestamp, participant address, message sender vs receiver direction, message type (group/party message, or solo message), status (sent, delivered, waiting, failed).

In no event will Ox2 Net , its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any: (i) Errors, mistakes, or inaccuracies of content, (ii) Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Services plugins or third party services, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages.

  1. Message Retention. Ox2 Net  Conversations App includes, but is not limited to call records, voicemail, multi-media messages, and text messages (“Message Data”). After the Ox2 Net  Conversations Services are cancelled you will not be able to access Message Data. You consent to allow, and represent that you have the right to allow, Ox2 Net  to copy, cache, store, distribute and share Message Data as you designate through the Ox2 Net  Conversations App. You agree and hereby grant Ox2 Net  the right to copy, cache and store Message Data, with that right to survive expiration or termination of this Agreement.
  2. Number Portability. You cannot port out a number obtained during a free-trial or as part of a messaging only Ox2 Net  Conversations Service plan.
  3. Ox2 Net  Conversations Local and Toll-Free Text Message Fair Usage Policy. Ox2 Net  Conversations Services local and toll-free plans will have an unlimited number of text messages for your use every month. Although there is no limit to the number of text messages on your Ox2 Net  Conversations Services local or toll-free unlimited plan, a local unlimited plan has a threshold of two thousand (2,000) sent text messages and a toll-free unlimited plan has a threshold of ten thousand (10,000) sent text messages every month which will be considered normal use. In the event that you exceed this threshold, Ox2 Net  in its sole discretion, may assess an additional usage charge of 0.01 ¢/text message or the current overage rate for every text message in excess of the threshold. Where possible, Ox2 Net  will provide a notice of your usage in excess of the normal use.

A Facebook page designer allows you to create customized Facebook pages designed to complement your website (the “Facebook Page Designer”). The number of Facebook pages allowed varies depending on your Services plan, and is in addition to the number of site pages included with your Services plan.

In order to use the Facebook Page Designer, you will need (i) av active Facebook account and (ii) a public page from within your Facebook account. You will need to link the Facebook pages to your Facebook account in order for the Facebook pages to be navigable.  Your Facebook pages will are on the same hosting account, and accessible via the same control panel, as your website.  Accordingly, at least one page of your website must be published before your Facebook pages can be published.

If you access the Facebook Page Designer, you acknowledge and agree that you willll not use it to launch a Facebook page that promotes, provides content referencing, facilitates, contains, or uses any of the following:

Starter Website Built For You is a free service add-on with your purchase of Ox2 Net ’s Websites + Marketing for a term of one year or greater (“Starter Website”). This is a limited offer, subject to change at any time with or without notice, and is valid only for 30 days from the time of your initial purchase. You agree to be transferred to or contacted by a Ox2 Net  website specialist to help you build a Starter Website, which includes a 30-minute interview with a website specialist. Services also include up to 45-minutes copy-writing for up to five pages of Starter Website, and a permitted custom domain that is free for the first year only. Services for your Starter Website are deemed complete upon completion of the interview, copy-writing, and site build of up to five pages. If agreed during your website specialist interview, and with your consent, we will publish your Starter Website on a specified domain once Services are complete. Ox2 Net  does not guarantee the performance of your Starter Website or that your expectations will be met if requests are unreasonable or unable to be completed within the scope of the Starter Website. Services do not include replicating any existing website and any custom assets must be provided by you and will be used where suitable. Edits or revisions to the Starter Website are not included. Ox2 Net  is not responsible for delays caused by your lack of or untimely response, including your failure to participate in the scheduled 30-minute interview.

  1. ANALYTICS

Ox2 Net  grants you a limited, revocable, non-exclusive, non-sublicensable license to use the Ox2 Net  Websites + Marketing analytics (“Analytics”) solely as necessary for you to use the Analytics on Ox2 Net  Websites + Marketing properties; and you may access and view reports through your Shopper Account. The Analytics will allow you to track your visitor’s IP address, time of visit, header information and location (“Data”).  You will comply with all applicable laws and regulations in your use of and access to the Analytics Data and reports.  Ox2 Net  and its wholly owned subsidiaries may retain and use, subject to the terms of its privacy policy, Data collected by the Analytics. You will not (and will not allow any third party to) use the Analytics to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to such information. You will have and abide by an appropriate Privacy Policy and will comply with all applicable laws, policies, and regulations relating to the collection of information from visitors. You must post a Privacy Policy and that Privacy Policy must provide notice of your use of cookies that are used to collect Data. You must disclose the use of Analytics, and how it collects and processes Data.

  1. PROVISIONS SPECIFIC TO FREE WEBSITES + MARKETING SERVICES
  1. W+M FREE TRIAL. The W+M Free Trial (“Free Trial”) is an opportunity for you to use the Service free of charge for any specified term, beginning on the date that you accept the Free Trial offer.  The Free Trial will expire at the end of the specified trial period, regardless of whether or not you use the Service during the Free Trial period.We may withdraw or modify the Free Trial, or exchange the W+M Service or offer for a similar service or offer, at any time, in our sole discretion. You will be charged then-current rates for the Product if we determine that you are not eligible for the Free Trial.Upon expiration of the Free Trial, you will not be charged and the W+M Service will not renew. However, if you were asked to add, confirm or volunteered to include a future payment method during or at the end of your Free Trial, the W+M Service will automatically renew at its then-current renewal price with no further action from you, until cancelled. You may cancel the Free Trial or the automatic renewal of the W+M Service at any time prior to the end of the Free Trial by visiting your account and turning off the auto-renewal feature, or by contacting customer service. If you choose to cancel Free Trial, any content or data you have entered into the service will only be retained for 60 days from the date of cancellation for customers with billing addresses in non-GDPR countries or 30 days from the date of cancellation for customers with billing addresses in GDPR countries.Where a Free Trial is renewed, whether as a paid monthly plan or annual plan, you may request a full refund in accordance with our Refund Policy.Residents of certain countries may not be eligible to participate in a Free Trial offer.
  2. W+M Free Website. The W+M Free Website (“Free Website”) is an opportunity for you to use the W+M Service with a limited set of features without cost, beginning on the date that you accept the Free Website offer. The Free Website will not expire and will renew on a monthly basis without charging you.We may withdraw or modify the Free Website, or exchange the W+M Service or offer for a similar service or offer, at any time, in our sole discretion. You will be charged then-current rates for the Product if we determine that you are not eligible for the Free Website.Not all features available in the W+M Service are included in the Free Website. Should you choose to add additional W+M features or services to your Free Website, it will convert to a paid plan that will automatically renew at the then-current renewal price with no further action from you, until cancelled. You may cancel the automatic renewal of the Free Website or the converted paid plan at any time by visiting your account and turning off the auto-renewal feature, or by contacting customer service. If you choose to cancel Free Website, any content or data you have entered into the service will only be retained for 60 days from the date of cancellation for customers with billing addresses in non-GDPR countries or 30 days from the date of cancellation for customers with billing addresses in GDPR countries.Where a Free Website is renewed, whether as a paid monthly plan or annual plan, you may request a full refund in accordance with our Refund Policy.Residents of certain countries may not be eligible to participate in a Free Website offer.
    1. Google My Business.  Your use of Google My Business is subject to the following: (i) Google Terms of Service located here; (ii) Google My Business Additional Terms located here; and (iii) Google Guidelines for Representing Your Business on Google located here.
    2. PayPal. Your use of PayPal services is subject to the terms of service located here.
    3. Square. Your use of Square services is subject to the terms of service located here.
    4. GoFundMe. Your use of GoFundMe services and participation in the COVID-19 related campaigns are subject to the terms of service located here. Ox2 Net  has no responsibility for providing any matching funds offer through any such campaign or ensuring that those funds are provided.
    5. Mapbox.  Mapbox is subject to the terms of service located here.
    6. Additional Terms and Conditions Applicable to Cronofy.  Cronofy is subject to the terms of service located here.
    7. OpenTable in U.S., Japan, Germany, Mexico, Ireland, Netherlands, UK, Australia, Canada, Hong Kong, Singapore. Your use of OpenTable is subject to the terms of service located here.
    8. ChowNow in U.S. and Canada. Your use of ChowNow is subject to the terms of service located here.
    9. IDX Broker in U.S., Canada and Mexico. Your use of IDX Services is subject to the terms of service located here.

Usage Policies

How much disk space and bandwidth will my plan include?

For plans supporting “Unmetered” disk space and/or bandwidth, we do not have defined limitations, which means you are not charged according to the amount of disk space or bandwidth you use. While these resources are not infinite, we believe our customers should have all of the resources necessary to build an online presence, and the majority of our customers will have more than enough disk space and bandwidth to meet their needs.

With that being said, all use of hosting space provided by Ox2 Net is subject to our Terms of Service and Acceptable Use Policy. Disk space and bandwidth should only be utilized in the normal operation of a personal or small business website.

For example, accounts with an excessive amount of database tables (i.e. in excess of 5,000 database tables) or an excessive database size (i.e. in excess of 10GB total database usage or 5GB database usage in a single database) would be in violation of our Terms of Service and Acceptable Use Policy. Please see our Terms of Service and Acceptable Use Policy for more information.

What happens if I exceed usage?

If we have concerns about your account’s bandwidth or disk space utilization, you will receive an email to your account on file asking you to reduce usage.

It is very rare for a customer who is managing a personal or small business website to exceed our usage policies, however, Ox2 Net reserves the right to terminate a Subscriber account, with or without notice, for excessive use of resources that result in degradation of service performance or the Services.

Free Domain Policy

If your hosting plan comes with a free domain through Ox2 Net and you cancel within the first year, please note there is a non-refundable domain fee based on the regular cost of the domain, which can be found in your control panel, plus any applicable fees, for the domain name. The fee not only covers our own costs, but it ensures that, even if you’re dissatisfied with your experience at Ox2 Net, you won’t lose your domain name. Upon payment of the domain fee, you’ll be free to transfer it or simply point it elsewhere. Please note, however, that newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. If you elect to renew your domain name, you will retain ownership of the domain name until the end of its registration period.

Free Domain Policy

If your hosting plan comes with a free domain through Ox2 Net and you cancel within the first year, please note there is a non-refundable domain fee based on the regular cost of the domain, which can be found in your control panel, plus any applicable fees, for the domain name. The fee not only covers our own costs, but it ensures that, even if you’re dissatisfied with your experience at Ox2 Net, you won’t lose your domain name. Upon payment of the domain fee, you’ll be free to transfer it or simply point it elsewhere. Please note, however, that newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. If you elect to renew your domain name, you will retain ownership of the domain name until the end of its registration period.